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Set Up DNS for Office 365 in cPanel

Solution

Note: if you have a Shared hosting account or Reseller account, please contact Support for help setting this up. If you have a VPS, Dedicated Server, or are a Reseller, follow the instructions below.

To set up Microsoft Office 365:

  1. Log in to WHM

  2. Click DNS Functions on the left-hand sidebar​

  3. Click the Edit DNS Zone icon

    Edit DNS Zone

  4. Click the name of the zone you'd like to edit and then click the Edit button

  5. Update the text fields as per the following information, where 'myURL.com' is your actual domain name:

myURL.com.             300    MX     0 myURL.com.mail.eo.outlook.com.
myURL.com.             3600   TXT    MS=ms000000
autodiscover           3600   CNAME  autodiscover.outlook.com.
myURL.com.             3600   TXT    "v=spf1 include:outlook.com ~all"
_sip._tls              3600   SRV    100 1 443 sipdir.online.lync.com.
_sipfederationtls._tcp 3600   SRV    100 1 5061  sipfed.online.lync.com.
sip                    3600   CNAME  sipdir.online.lync.com.
lyncdiscover           3600   CNAME  webdir.online.lync.com.
  1. Edit the zones
  2. Tick the 'Remote Mail Exchanger' option in the Change the Email Routing section near the bottom

  3. ​Click the Save button

    Email Routing


Note: the MS record shown in red is a number supplied by Microsoft as part of the verification process. The MX record contains the domain name as a prefix, with periods replaced by hyphens.

 

 
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