Contact Customer Services

For many companies the close of the selling contract means the end of business relations with the customer. Not for our company. We believe that your signature under the selling contract is the starting point for our business cooperation. And our services department is ready to prove it. We provide you the best and the most effective technical support for all the time you use our equipment. You can be sure that any question you have or the smallest problem you experience with Microsoft software, Netintegration or SHARP equipment will be answered and fixed in the shortest time. We have a team of technicians trained, very experienced and permanently prepared to support your staff in their every day work. Don't hesitate to contact us in case of any questions Contact us to get a support you need now. Contact us to get service contract terms and conditions or service prices. We are waiting for your calls....


We offer different service programs to satisfy every customer's needs.

Service block
This program will allow customers to purchase blocks of service starting at $3000, that will provide reduced hourly rates and can be used to purchase parts. This will help the customer to stay on budget.

Time block
This program will allow customers to purchase blocks of time of 35, 50, 100, 200 hours at reduced rates.

Outsourcing
This program will allow K2 Systems Inc. to become an extension to your MIS department for a short or extended period of time. Whether your personnel is on vacation, sick leave or even for the accomplishment of a special project. K2 Systems Inc. can provide you with a qualified service representative for a specific period of time upon your request.

Per call
K2 Systems Inc. will charge for a minimum of one hour per call. We will respond to calls within one working day, within 4 hours for urgent calls. There will be a fixed rate for traveling time.

Annual Service
This program will provide our customers with a one-year on site service contract that will cover parts and labour. Our response time will be 4 hours. Loaner equipment will be supplied, if necessary, at no extra charge when needed until repairs are done.


Technical Support

Email: support@k2systems.ca
Phone: (514)-907-3100 est 206
Fax: (514)-907-3103
Sales

Email: sales@k2systems.ca
Phone: (514)-907-3100 ext 209
Fax: (514)-907-3103



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